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DISCOVERY Dollars (D$)

What are DISCOVERY Dollars (D$)?

DISCOVERY Dollars (D$) are the rewards currency of the GHA DISCOVERY programme.

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What are DISCOVERY Dollars (D$) worth?

D$1 = USD 1

D$ are only redeemable at GHA DISCOVERY hotels on eligible purchases and transactions. We offer a wide variety of ways you can spend your D$ at our hotels, but trade-ins or cash reimbursements are not included.

For more details on eligible and ineligible costs and transactions, please refer to the GHA DISCOVERY Terms & Conditions.

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If the DISCOVERY Dollar (D$) value is calculated in USD, how do you determine the D$ value when earned or spent in other currencies?

When you are earning and spending DISCOVERY Dollars (D$) in a currency other than U.S. Dollars, we convert the non-U.S. Dollar currency amount at our selected exchange rate. This may be the foreign exchange rate used by the hotel or another rate and may not be the same rate used for currency conversion on your final bill.

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How long will it take for my DISCOVERY Dollars (D$) to be applied to my account?

It takes approximately 48 hours after your stay has concluded for DISCOVERY Dollars (D$) to be applied to your account when applicable. At that time, your earnings will be reflected on your member dashboard on ghadiscovery.com and the GHA DISCOVERY mobile app.

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What do I do if DISCOVERY Dollars (D$) are taken from my account by mistake?

During a stay
If your DISCOVERY Dollars (D$) are incorrectly applied to your bill during a stay, please consult with the front desk associate at the hotel as soon as possible. If the issue is addressed on the departure date, the hotel will reverse the transaction and apply your alternate payment. If your departure date has passed, please contact the hotel directly for assistance.

Outside of a stay
First, please log into your account and confirm the expiration date of the missing D$.

If the D$ were not set to expire, please create a ticket
. Please include

  • Your member number (this can be found on your member dashboard, on your digital membership card, or at the top of any GHA DISCOVERY email communications)

  • Your first and last name

  • The amount that is missing

  • The stay dates during which the D$ were earned (if possible)

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Why do my DISCOVERY Dollars (D$) have different expiry dates?

It is possible to have DISCOVERY Dollars (D$) with varying expiration dates in your account at one time because the expiry dates on your D$ are set at the time you earn them. The expiry dates for previously earned D$ do not change when you advance membership levels, earn more D$ or participate in promotions.

Please see the D$ rate of earning and expiry dates by membership status below:

- Silver - 4% of Eligible Spend; Six (6) months expiration
- Gold - 5% of Eligible Spend; Eighteen (18) months expiration
- Platinum - 6% of Eligible Spend; Twenty-four (24) months expiration
- Titanium - 7% of Eligible Spend; Twenty-four (24) months expiration 

You can easily track your D$ and when they expire in your member dashboard here.

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Can I transfer my D$ to another person?

At this time, we do not offer the ability to transfer DISCOVERY Dollars (D$) to other members.

However, we’re continually improving our programme for our members. Keep checking back to see new features.

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How do I earn DISCOVERY Dollars (D$)?

As a GHA DISCOVERY member, you’ll earn DISCOVERY Dollars (D$) automatically when you stay and spend at GHA DISCOVERY hotels. You will earn D$ based on your room rate and any additional eligible purchases that appear on your final bill, excluding taxes and fees. 
 
Your rate of earning is based on your membership status, as shown below: 
 
- Silver - 4% of Eligible Spend; Six (6) months expiration
- Gold - 5% of Eligible Spend; Eighteen (18) months expiration
- Platinum - 6% of Eligible Spend; Twenty-four (24) months expiration
- Titanium - 7% of Eligible Spend; Twenty-four (24) months expiration 
 
Please note that the amount of D$ earned is rounded down to the nearest dollar amount, with a minimum earn of D$5. This is the value that will be reflected in your member dashboard on ghadiscovery.com and the GHA DISCOVERY mobile app. 
 
See the GHA DISCOVERY Terms & Conditions for additional details on eligible room rates, purchases, and participating hotels and outlets. Additionally, promotional D$ may be issued with varying qualification criteria, amounts available and expiration dates. You will be notified of additional details when they become available.

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Do I receive any credit or DISCOVERY Dollars (D$) for "No Show" stays?

No credit toward status and no DISCOVERY Dollars (D$) will be given for "no show" situations when you have made a guaranteed reservation with a credit card but then do not check in, whether or not your credit card is charged for all or any portion of the reserved stay.

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How do I earn DISCOVERY Dollars (D$)?

As a GHA DISCOVERY member, you’ll earn DISCOVERY Dollars (D$) automatically when you stay and spend at GHA DISCOVERY hotels. You will earn D$ based on your room rate and any additional eligible purchases that appear on your final bill, excluding taxes and fees. 
 
Your rate of earning is based on your membership status, as shown below: 
 
- Silver - 4% of Eligible Spend; Six (6) months expiration
- Gold - 5% of Eligible Spend; Eighteen (18) months expiration
- Platinum - 6% of Eligible Spend; Twenty-four (24) months expiration
- Titanium - 7% of Eligible Spend; Twenty-four (24) months expiration 
 
Please note that the amount of D$ earned is rounded down to the nearest dollar amount, with a minimum earn of D$5. This is the value that will be reflected in your member dashboard on ghadiscovery.com and the GHA DISCOVERY mobile app. 
 
See the GHA DISCOVERY Terms & Conditions for additional details on eligible room rates, purchases, and participating hotels and outlets. Additionally, promotional D$ may be issued with varying qualification criteria, amounts available and expiration dates. You will be notified of additional details when they become available.

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I’m a member and I stayed at a GHA DISCOVERY hotel but I didn’t earn DISCOVERY Dollars (D$). Why not?

If you didn’t earn DISCOVERY Dollars (D$) on your stay, please check that your booking was eligible to earn D$. There are several rate types that do not qualify for D$ earning, such as:

  • Third party online travel agency rates, such as expedia.com, booking.com, hotels.com, orbitz.com, priceline.com, travelocity.com, etc. (except the first stay)

  • Tours series rates/charters

  • Airline employee, airline crew rates

  • Travel agent employee rates

  • Hotel employee and staff rates

  • Friends and family rates

  • Complimentary stays including redeeming prize/gift vouchers


If you booked one of these rates, you are not eligible to earn D$ on your room rate or any additional purchases made during your stay, unless it is your joining stay. If you didn’t earn D$ on your additional spend at a hotel that was booked on an eligible rate, it may be because the services and/or outlets you used were not eligible to earn D$.

For more details on eligible rates, purchases and participating hotels and outlets, please refer to the
GHA DISCOVERY Terms & Conditions
.

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Why did I receive DISCOVERY Dollars (D$) on my first stay, even though it was booked through a third party? Will I be able to earn on all third party bookings?  

GHA DISCOVERY is all about rewarding members from Day One. To welcome you, we offer you DISCOVERY Dollars (D$) on your joining stay, no matter where the stay was booked.

This promotion only applies to your joining stay (first stay) with us. After that, we recommend booking with us at ghadiscovery.com, on the GHA DISCOVERY mobile app or directly with one of our hotel brands to ensure you enjoy recognition, earn membership credit and D$ for your stay, and are eligible to spend your D$ toward your stay.

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How do I spend DISCOVERY Dollars (D$)?

There are tons of ways for you to spend your DISCOVERY Dollars (D$). Simply apply your selected D$ amount to your bill at check-out as a form of payment. Please note, D$ transactions must be for a minimum of D$10.

D$ can be applied toward your room, room upgrades, late check-out, dining, spa treatments, golf usage fees, Experiences or other eligible costs you incur during any of your stays at hotels in the GHA DISCOVERY collection.

See the GHA DISCOVERY Terms & Conditions for additional details on eligible purchases, transactions, and participating hotels and outlets.

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What can I spend DISCOVERY Dollars (D$) on?

Spend DISCOVERY Dollars (D$) across our hotels, from rooms to dining, spa treatments, golf and Experiences. Treat yourself to an opulent room upgrade, go for a really nice bottle at dinner, get the massage plus facial, explore your destination with a curated Experience…or save up for your next dream getaway. There are countless ways to spend your D$.

The best part? When you’re ready to use them, simply apply your D$ to your bill at check-out.

For more details on eligible and ineligible ways you can spend your D$ and participating hotels and outlets, please refer to the
GHA DISCOVERY Terms & Conditions
.

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Can I use my DISCOVERY Dollars (D$) to pay for my entire bill?

Another great thing about DISCOVERY Dollars (D$) is that there is no limit on how much you can spend. You can use your D$ to cover all eligible costs on your hotel bill. This does not include taxes and fees.

For more details on eligible and ineligible costs and transactions, please refer to the
GHA DISCOVERY Terms & Conditions
.

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Can I use DISCOVERY Dollars (D$) to pay for my room when I book online?

DISCOVERY Dollars (D$) can be used toward eligible bookings made online with GHA DISCOVERY or directly with any of our hotel brands when the final payment will be made at the hotel during the stay.

If you have booked and paid in advance of your stay, you won’t be able to apply D$ during your online checkout, but you can still use them toward other eligible costs incurred during your stay by applying them toward your bill upon checkout at the hotel.

For more details on eligible and ineligible costs and transactions, please refer to the
GHA DISCOVERY Terms & Conditions
.

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Can I use DISCOVERY Dollars (D$) that I’ll earn from my current stay while I’m still on the stay?

We love hearing that you’re excited to use your D$! However, D$ you have earned do not become available to spend until your stay has been completed and processed. This takes approximately 48 hours.

You’ll be notified when your D$ rewards have arrived in your account and are ready to be spent!

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How soon can I use my DISCOVERY Dollars (D$)?

You can start spending your DISCOVERY Dollars (D$) as soon as they arrive in your account. Please note, D$ transactions must be for a minimum of D$10.

With a collection of 500+ hotels in 85 countries, there are countless ways to spend your D$ around the corner or around the world.

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Can I spend my DISCOVERY Dollars (D$) during any of my stays at GHA DISCOVERY hotels?

DISCOVERY Dollars (D$) can be spent on eligible purchases at any of the 500+ hotels in the GHA DISCOVERY collection, as long as you are staying on an eligible booking.

For example, stays booked in any of the following ways are not considered eligible:

 

  • Third party online travel agency rates, such as expedia.com, booking.com, hotels.com, orbitz.com, priceline.com, travelocity.com, etc. (except the first stay)

  • Tours series rates/charters

  • Airline employee, airline crew rates

  • Travel agent employee rates

  • Hotel employee and staff rates

  • Friends and family rates

  • Complimentary stays including redeeming prize/gift vouchers


If you booked one of these rates, you would not be able to spend your D$ during this stay.

We recommend booking directly with us at ghadiscovery.com or on the GHA DISCOVERY mobile app or booking directly with one of our hotel brands to ensure you enjoy recognition and earn membership credit and D$ for your stay.

For more details on eligible rates, purchases and participating hotels and outlets, please refer to the GHA DISCOVERY Terms & Conditions.

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I booked directly with GHA DISCOVERY or a GHA DISCOVERY brand but was not able to spend my DISCOVERY Dollars (D$) toward my in-stay purchases. Why not?

If you weren’t able to spend your DISCOVERY Dollars (D$) during your stay, it may be because some services and/or outlets were not eligible for D$ spend.

For more details on eligible purchases and participating hotels and outlets, please refer to the GHA DISCOVERY Terms & Conditions.

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